The objectives in this topic area describe many ways health communication and health IT can have a positive impact on health, health care, and health equity. They include:
· Supporting shared decision-making between patients and providers.
· Providing personalized self-management tools and resources.
· Building social support networks.
· Delivering accurate, accessible, and actionable health information that is targeted or tailored.
· Facilitating the meaningful use of health IT and exchange of health information among health care and public health professionals.
Effective use of communication and technology by health care and public health professionals can bring about an age of patient- and public-centered health information and services. By strategically combining health IT tools and effective health communication processes, there is the potential to:
· Improve health care quality and safety.
· Increase the efficiency of health care and public health service delivery.
· Improve the public health information infrastructure.
· Support care in the community and at home.
· Facilitate clinical and consumer decision-making.
· Build health skills and knowledge.
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